Access Management
Access Management lets you add or edit users and assign them specific Tenant privileges. By default, there are two predefined profiles available, Tenant Admin and Analytic Users. You can also create custom profiles, as needed. These profiles can be assigned to new or existing users, ensuring everyone has the right level of access based on their role.
Create a user and assign them a specific profile. The assigned profile determines the different of viewing or editing capabilities in the Voca CIC Tenant.
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Access Profiles - here you can create a customized profile , edit the predefined profiles or clone profiles. |
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Recording Links - here you can also can control who can access call recording links. |