Deleting a Skill

The procedure below describes how to delete a Skill.

➢

To delete a Skill:

1.

Open the Skills page (Configuration > Routing > Skills); the following appears:

2.

Select the Skill you wish to delete by selecting the corresponding check box.

3.

From the ‘Actions’ drop-down menu, choose Delete Skill.

A confirmation message box appears.

4.

Click OK to confirm deletion.