Editing a Skill

The procedure below describes how to edit a Skill.

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To edit a Skill:

1.

Open the Skills page (Configuration > Routing > Skills); the following appears:

 

2.

Select the Skill you wish to edit by selecting the corresponding check box.

3.

From the ‘Actions’ drop-down menu, choose Edit Skill; the following appears:

4.

Make your necessary changes, and then click Save Changes.