Deleting a Flex Queue
The procedure below describes how to delete a Flex Queue.
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To delete a Flex Queue: |
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1.
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Open the Queues page (Configuration > Routing > Queues); the following appears: |
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2.
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Select the Queue you want to delete by selecting the corresponding check box. |
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3.
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From the ‘Actions’ drop-down menu, choose Delete Queue(s). |
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4.
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Click OK to confirm deletion. |
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When deleting a queue, the system checks if the queue is already used in any related transfer to queue actions. |
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If the queue is in use, the delete request is denied with an appropriate message. |