Introduction
This document describes the new features introduced in the release of Version 11.2 for AudioCodes Voca Conversational Interaction Center (CIC) cloud-based application.
Updates to this document may be made due to significant information discovered after the release or too late in the release cycle to be otherwise included in this release documentation. You can check for an updated document version on the AudioCodes website at https://www.audiocodes.com/library/technical-documents.