Introduction

This document explains how to implement the AudioCodes Routing Manager (ARM) CDR Generator.

The CDR Generator is a utility that converts CdrMessages into CdrArmMessages. The conversions are performed in the following CdrArmMessages formats:

Clear text
JSONs

CdrMessages are sent by the Router for each leg which takes part in a call.

CdrMessages are of two types:

Start call
End call

A CdrArmMessage contains the total quantity of information about a call taken from the CdrMessage. In general, a successful call (without an alternative route) has three CdrMessages:

One Start-Call
Two End-Call

The CDR Generator takes all these messages and gathers them into one message.

To display the CDR in more readable format, you can generate a CSV file and define the column name of each CDR field.