Defining Calls Routing

The ARM lets network administrators responsible for enterprise VoIP define call routing. ARM routing provides a comprehensive call routing solution for an IP telephony network.

To define calls routing:
Open the Routing Groups page (Routing > Routing Groups).

Follow this procedure when defining calls routing policy (ARM Dial Plan):
1. Add a new Routing Group (see Adding a Routing Group)
2. Add a new Routing Rule (see Adding a New Routing Rule)
3. Test the route (see Testing a Route)