Features
The ARM supports the following features:
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Centralized, enterprise-wide session routing management |
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Fully integrated into AudioCodes’ One Voice Operations Center (OVOC) management system (ARM Version 8.4 and later and OVOC Version 7.6 and later) |
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Centralized & optimized PSTN routing |
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Automatic discovery of VoIP network entities |
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Supports third-party devices as well as AudioCodes SBCs and gateways |
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Smart Dial Plan management |
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Centralized Dial Plan logic; simple, clear, intuitive and easy to maintain |
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Dialing plan dry test by ‘Test Route’ simulation; animated path for Test Route |
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Incoming number manipulation |
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Outgoing number manipulation |
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User properties manipulation |
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Reduces SIP trunk costs |
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Implements Tail-End-Hop-Off Routing |
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Assigns actions to routing rules with different sequence |
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Source and destination number manipulation |
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Advanced routing based on user properties |
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Flexible load balancing |
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Automatic topology network generation |
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Manual network generation (simply drawing lines between dots) |
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On-the-fly routing calculation: |
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Centralized management of Network Routing Rules |
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Routing decision is based on source / destination call parameters, and user properties |
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Predefined weights on connections |
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User information from external databases, e.g., LDAP and RADIUS; operator login authentication with these servers |
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Intuitive graphical representation of the enterprise VoIP network |
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Support for very large networks (topology elements) with high numbers of edges (Connections and Peer Connections) |
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Multiple topology elements can be moved / repositioned simultaneously |
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Lightweight hoover for each topology element |
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Easily accessible Actions on each topology element |
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Personalized Call Routing Applications |
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Communication-Enabled Business Process |
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Full on-line management and routing via REST API |
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Fallback to SBC routing table if call does not match ARM configuration |