Locking-Unlocking a ‘Customer’ Entity
The Lock-Unlock action allows operators to manually lock or unlock a specific ‘customer’ entity for maintenance due to administrative reasons. It blocks incoming and outgoing calls associated with the locked ‘customer’ entity.
When a Lock action is applied to a ‘customer’ entity, the ARM does not allow any calls to / from that ‘customer’ entity (tenant).
A ‘customer’ entity's Lock / Unlock status is reflected in the Customers page in the 'Admin State' column.