Resolved Issues

Incident

Resolved Issue

7563

An issue was resolved where the UI did not display Audit Log and System Activity Log entries.

7428

In certain deployments, the Audit Trail and System Activity Log pages showed no entries even though data existed.

7535

Automatic transcription ran only for English (US), other languages required users to select the manual transcription option.

7504

For some tenants, new chat messages were not recorded and did not appear in Interaction Insights; for heavy users, large backlogs caused the recording service to stop due to memory limits.

This was resolved to allow recording to both capture new messages and process large volumes without interruption, as well as automatically ingest previously missed messages.

7452

In the Japanese UI, the Finish button appeared with the wronge label in the Recording Profile and Access Profile wizards.

7443

The bot always listened to video, screen sharing, and participant / recording events even when those media types were not needed, adding unnecessary overhead that could impact audio quality.

7223

Some tenants stayed in the "Waiting for Consent" stage even after consents were granted, requiring manual intervention or retries.