Support of SIPREC-Only Tenants

When creating a new Interaction Insights tenant, it is possible to enable Teams recording (enabled by default), SIPREC, or both.

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At least one recording type must be enabled.

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It is not possible to disable Teams recording for an existing tenant. By contrast, for existing tenants with both Teams recording and SIPREC enabled, it is possible to disable SIPREC (provided there are no active Device Recording Profiles).

For a SIPREC-only tenant, the Interaction Insights interface:

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Does not show the Quick Start wizard on first use. Instead, the Interactions page is displayed.

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Does not contain the following pages that are only relevant for Teams calls:

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The Connect to Your M365 page, which consists of Teams bot related consents

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The Recording Profiles page, which defines Teams user recording profiles

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On the Licenses page, does not include Teams recording displays.