Updating Phones using SSH Commands

➢

To upgrade firmware:

1.

Download the required firmware version to sdcard/update_image.zip.

For example, use the following:

SCP <file name> admin@<DeviceIP>:/sdcard/update_image.zip

2.

Update the firmware using the following:

setprop ctl.start local_update

3.

Track progress using the following:

logcat | grep  update_engine_client_android

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To upgrade the Android Package Kit (APK):

1.

Download the required APK to sdcard/teams.apk

For example use the following:

SCP <file name> admin@<DeviceIP>>:/sdcard/teams.apk

2.

Update the APK using the following:

pm install -r -g /sdcard/<filename>

3.

Delete the old APK using the following:

pm uninstall com.microsoft.skype.teams.ipphone

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To collect logs:

1.

Collect logs using the following:

param_tool scp command/bugreport 1

2.

Wait until the logs are created (see in /sdcard/logs/bugreports/ that there is a .gz file)

3.

Get the logs from the "/sdcard/logs/bugreports/" folder.

For example, use the following:

SCP admin@<DeviceIP>:/sdcard/logs/bugreports/<log file name> C:\<destination Directory>

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To install the Client Certificate:

1.

Download certificates to /sdcard/devcert/

2.

Install the certificate using the following:

setprop ctl.start sdcard_certs_install.