Changing Presence Status

You can assign a presence status to control whether you want people to contact you or not. By default, your status is based on your Microsoft Teams server.

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After n minutes (configured in the Teams server by your administrator), presence status automatically changes to ‘Inactive’.

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n minutes after this (also configured in the Teams server by your administrator), presence status automatically changes to ‘Away’; all calls are then automatically forwarded to the Response Group Service (RGS) if it is configured.

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To change presence status:

In the home screen, select

Select the current status displayed and from the drop-down list of statuses then displayed, select the status to change to. Use this table as reference.

Presence Statuses

Icon	Presence Status	Description
	Available	You're online and available for other contacts to call.
	Busy	You’re busy and don’t want to be interrupted.
	Do not disturb	You don’t want to be disturbed. Stops the phone from ringing when others call you. If DnD is activated, callers hear a tone indicating that your phone is busy; the call is blocked and your phone's screen indicates 'Missed Calls'.
	Be Right Back	You'll be away briefly and you'll return shortly.
	Away	You want to hide your status and appear to others you're currently away.
	Offline	You're going on vacation (for example).
	Reset status	Resets the status.