Using Boss-Admin

Bosses can share their phone line with their assistants|delegates to make and receive calls on their behalf.

See here a video clip showing how to set up the feature. The principle is the same across all Teams phone models.

A boss can:

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View and join active calls handled by delegates as a boss

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Grant delegates permission to join active calls and resume calls

A delegate can:

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View shared call history per boss' line

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Switch between different lines easily

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View other delegates managing a boss

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To set up the feature:

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Use the screenshots below as reference.