Perform User Data Reset

AudioCodes Teams devices provide a User data reset option that is similar to factory reset except that it preserves predefined data after firmware upgrade. The option enables the data to be retained to handle devices more efficiently in scenarios where the factory reset option is inappropriate.

To access the functionality:
1. Log in as Administrator.
2. On the phone's Device Settings screen, scroll down and tap Debugging, then User data reset.

After ‘User data reset’, network settings are preserved.