Uploading Numbers

The Customer Leads page lets you upload phone numbers to the customer tenant service. Numbers are attached to a Calling Profile that is mapped to the SBC device used to route calls for the configured numbers.

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To upload numbers:

From the Live UC drop-down list, choose Live UC > Open Services Page.

From the Tenant drop-down list, choose the Service Provider tenant and then click Select.

The table below describes the parameters in this page.

Parameter	Description
Full Name	The Full name of the service.
Service Name	The Short name of the service.
Customer	The name of the customer attached to the service.
Channel Name	The name of the attached channel.
Status	Deployment status (see Deploy Status and Status Indicators).
Consented On	The time and date when the customer service was deployed.
Last Modified	The time and date when the service was last updated. For example, numbers uploaded.

Select the check box adjacent to the relevant service and then from the ...menu, choose Upload Numbers.

Configure parameters according to the table below and then click Submit.

Parameter

Description

Calling Profile

From the Calling Profile drop-down list, choose a configured Calling Profile (see Configuring Calling Profiles).

Customer SIP Connection

In the Customer SIP Connection field, enter the name of the PSTN SIP Connection to apply to the number. Call routing for this number is performed through this connection.

Service Info

In the Service info field, enter the name of the service or related information. This information is used by the Metering service.

Number Type

From the drop-down, select one of the following:

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User: Numbers for assigning to calling users

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Service: Numbers for assigning to services running external applications such as Emergency Calling applications and Fax IVR or Voca

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Contact Center: Numbers for assigning to Contact Center agents

CAC Value

In the CAC value field, enter the maximum number of concurrent sessions to apply to the number. This value is configurable for Contact Center and Service numbers.

Number type 'User' is hard-coded to 2.

Click Add Number to add individual numbers.

From the drop-down list, choose Single number or Range.

All numbers should be configured in E.164 format with the following validation rules:

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A + sign.

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Country calling code (international).

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Local area code.

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Local telephone number or subscriber number.

The number has the following structure: [+][country code][area code][subscriber number].

Example United States Telephone number: +12127881500

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Country code: 1

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Area code: 212

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Subscriber number: 7881500

Enter the number(s) to upload in the relevant field and then click Submit. A confirmation message is displayed.

Click Download numbers template to open an example CSV file including the correct format for importing numbers.

Configure the file including the list of numbers that you wish to import. All numbers should be in E.164 format as described above.

The figure below shows how to configure the cells with the '+' value before the country code prefix.

10.

Click Import File.

Browse to the location of the file.

Click Import. The number import is validated. Close the dialog.

The successfully imported number range is displayed.

The figure below displays an example of an invalid range (missing + sign).

11.

Click Submit.

A confirmation message is displayed.

12.

Click the Numbers Management tab. Search for your customer and view the new numbers that you have just added.