Onboarding Device Manager Service using AudioCodes Redirect Server

AudioCodes Redirect Server is used for provisioning devices when they are initially connected to the network and Live Platform. Phones are automatically provisioned with their firmware and configuration through Live Platform which establishes the connection with AudioCodes Redirect Server. Live Platform sends the Redirect Server a list of device MAC addresses and the Service Device URL. For example, https://sandbox1.finebak.com/ltcfordevice/c/<ServiceID> as shown in the figure below.

You must provider your provider or reseller with a list of the MAC addresses of the devices that you wish to connect to the network . Configure the .CSV or text file containing the MAC addresses in the following format:

Copy 
00171905c3c0
00171905c3c1
00171905c3c2
00171905c3c3
00171905c3c4
00171905c3c5
00171905c3c6
00171905c3c7
00171905c3c8
00171905c3c9
1. Once your provider or reseller has added the phones to Live Platform, you can open the Device Status page and verify that Firmware files are downloading to the device. You may need to refresh the page to view the newly added device.

2. Click the Waiting for the user to sign-in for device provisioning icon and then sign into the device's Web interface to enable remote configuration from the Device Manager.

3. Proceed to Approving Users.