Admin and Operator Permissions for Device Manager

The tables below show Admin and Operator permissions for managing the Device Manager service type using the following interfaces:

Live Platform Portal
Device Manager

 

 

The table below describes the user permissions for Live Platform Web interfaces.

Action

Customer Permissions

 

Operator

Monitor

Live Platform Portal

Open Management Page

1

(Edit Service) Update Endpoint Licenses for service 2

û

û

(Edit Service) Add devices to service using Redirect Server

û

Device Manager Menus

Filter devices and export to CSV
Filter alarms and export to CSV

Ö

Ö

Right-click actions in Device Status page:

Show Info
Update Firmware
Upgrade APK
Generate Configuration
Update Configuration
Change Profile
Nickname
Set as VIP
Screen Capture
Collect Logs
Restore to Default
Reset Device
Clear Device's Status

Ö

Ö

The following actions are supported:

Show Info
Screen Capture
Collect Logs

Service Configuration

Ö

û

Profile Configuration

Ö

û

Generated Config Files

Ö

û

System

Services (add devices to Redirect Server)

Ö

û

Profiles (add Profiles)

Ö

û