Upgrading DM License to AI Summary

If your Provider or Reseller updates an existing Live Platform Device Manager service license to include AI Summary (i.e.,from Essential to Essential + AI Summary (or from Pro to Pro + AI Summary), you will receive an email containing a secured link to the Terms and Conditions of the agreement for activating AI Summary.

To accept the Terms and Conditions:

You can upgrade an existing Live Platform Device Manager service license from Essential to Essential + AI Summary (or from Pro to Pro + AI Summary) to support the AI Summary feature. This process requires the customer to approve the Terms and Conditions in order to activate the AI Summary feature for the Trial period. A secure link to this agreement is sent to the customer tenant admin email account.

Do the following:
1. From the Device Manager drop-down, choose Edit Service.
2. From the License Type drop-down, choose Essential + AI Summary or Pro + AI Summary.
3. You receive a Welcome email , which contains a link to review and accept the Terms and Conditions.

4. Click Terms and Conditions. The agreement for the Trial version is displayed. Read the content and then click Submit.

5. Close the above confirmation dialogs.
6. The license upgrade does not remove any devices previously added to the service (although you will need to set them up for AI Summary – (refer to the AI Summary Configuration Guide). Optionally add additional devices (see the relevant steps in Onboarding using Redirect Server with 'Essential + AI Summary' or 'Pro + AI Summary' License).