Resolved Issues

Incident

Resolved Issue

STNG-7876

Incorrect metadata was displayed for SIPREC‑recorded calls.

STNG-8024

A memory leak in the recording service could leave Record‑On‑Demand or paused calls stuck for hours and later marked as failed.

STNG-8033

In certain conditions, instant message recordings could halt and would not appear until manual intervention.

STNG-8251

In rare cases, a call could remain indefinitely in the "Recording" state and not be released automatically, leaving a stuck entry in the call list.

STNG-8325

Internal Teams-to-Teams calls for users included in Interaction Insights could be disconnected shortly after answer if their recording profile did not cover that call type (such as PSTN-only profiles), even when “Disconnect calls if recording unavailable” was enabled.