Number Management

The Number Management functionality has been enhanced to support the configuration of numbers for assigning to Contact Center agents.

The table below describes the metering and CAC management for CX services.

Number Type	Metering Factor	Call Admission Control (CAC)1 Maximum concurrent call limit (incoming or outgoing)See the example details of the configured CAC value for an uploaded number in the figure below.See the example CAC profile configuration for a SIP Connection in the figure below.
Contact Center	The number of sessions purchased with support for session bursts.	Optional (when a CAC value is configured then metering is based on the configured CAC value without support for session bursts).

See the example details of the configured CAC value for an uploaded number in the figure below.

See the example CAC profile configuration for a SIP Connection in the figure below.