Notice
Information contained in this document is believed to be accurate and reliable at the time of publishing. However, due to ongoing product improvements and revisions, AudioCodes cannot guarantee accuracy of published material after the Date Published nor can it accept responsibility for errors or omissions.
This document is subject to change without notice.
Date Published: July-29-2026
Trademarks
©2026 AudioCodes Ltd. All rights reserved.AudioCodes, AC, HD VoIP, HD VoIP Sounds Better, IPmedia, Mediant, MediaPack, What’s Inside Matters, OSN, SmartTAP, User Management Pack, VMAS, VoIPerfect, VoIPerfectHD, Your Gateway To VoIP, 3GX, AudioCodes One Voice, AudioCodes Meeting Insights, and AudioCodes Room Experience are trademarks or registered trademarks of AudioCodes Limited. All other products or trademarks are property of their respective owners. Product specifications are subject to change without notice.
WEEE EU Directive
Pursuant to the WEEE EU Directive, electronic and electrical waste must not be disposed of with unsorted waste. Please contact your local recycling authority for disposal of this product.
Security Vulnerabilities
All security vulnerabilities should be reported to vulnerability@audiocodes.com.
Customer Support
Customer technical support and services are provided by AudioCodes or by an authorized AudioCodes Service Partner. For more information on how to buy technical support for AudioCodes products and for contact information, please visit our website at https://www.audiocodes.com/services-support/maintenance-and-support.
Documentation Feedback
AudioCodes continually strives to produce high quality documentation. If you have any comments (suggestions or errors) regarding this document, please fill out the Documentation Feedback form on our website at https://online.audiocodes.com/documentation-feedback.
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Contact Us
International Headquarters
6 Ofra Haza Street
Naimi Park
Or Yehuda, 6032303, Israel
Tel: +972-3-976-4000
Fax: +972-3-976-4040
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80 Kingsbridge Rd
Piscataway, NJ 08854, USA
Tel: +1-732-469-0880
Fax: +1-732-469-2298
For other AudioCodes offices, go to https://www.audiocodes.com/corporate/offices-worldwide.
Contact us:https://www.audiocodes.com/corporate/offices-worldwide
Website:https://www.audiocodes.com/
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Upgrade
When upgrading Live Platform server, calls, alarms and statistics data are deleted. AudioCodes Professional Services backs up this data to a separate virtual machine prior to upgrade. To receive the backed up data, open an AudioCodes Service Request.
Related Documentation
Full documentation of the features in this release is still under completion.
Software Revision Record
|
Product |
Version |
|---|---|
|
User Management Pack 365 |
8.0.517 SP1 |
|
User Management Pack 365 Installer (in ISO) |
8.0.517 SP1 |
|
EMS.Installer.exe (in ISO) (OVOC) |
8.4.2124 |
|
EmsClientAgent.msi |
7.8.24 |
|
EmsMainAgent.msi |
7.8.23 |
|
Public OVOC Connector |
1.0.8 |
|
SBC |
7.40A.501.150 |
|
SBC with Metering support |
7.40A.400 or later |