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Live Platform for Service Providers User's Manual
Notice
Overview
Operation Center Portal
Voice Calling
Contact Center
Interactions and Meetings Recordings
Applications
Hybrid Entities
Device Manager
Introducing Live Platform Device Manager
Getting Started
Using Device Manager
AudioCodes AI Summary Bot
Setup and Maintenance Tasks
Managing Users and Devices
Managing Device Manager Services
Upgrading DM License to AI Summary
Setting a Service Provider Configuration
Managing Profiles
Managing Firmware and Configuration Files
Handling Firmware Updates
Updating Device Firmware
Handling Configuration Files
Managing SIP Gateways
Importing Emergency Locations from Microsoft Teams
Restoring Device to Default Settings
Troubleshooting
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Handling Firmware Updates
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Updating Device Firmware
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