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Live Platform for Service Providers User's Manual
Notice
Overview
Live Platform Operation Center Portal
Viewing Software Versions
Voice Calling
Contact Center
Interactions and Meetings Recordings
Applications
LiveOps 360
Hybrid Entities
Appendix: Connecting Devices to Live Platform
Device Manager
About Live Platform Device Manager
Initial Setup
Work with Device Manager
AudioCodes AI Summary Bot
Setup and Maintenance Tasks
Manage Users and Devices
Manage Device Manager Services
Upgrade a DM License to AI Summary
Set a Service Provider Configuration
Manage Profiles
Manage Firmware and Configuration Files
Handle Firmware Updates
Update Device Firmware
Handle Configuration Files
Manage SIP Gateways
Restore a Device to Default Settings
Migrate Devices
Troubleshooting
Voca CIC
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Handle Firmware Updates
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Update Device Firmware
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