Service Provider Status

The table below describes the following Service Provider tenant statuses:

■ Management
■ QoE
■ License


Info About

Status Type

Description

Values

Management

Device Alarm Status

Indicates the severity status of the device's alarm, reported by the device; usually this is the maximum severity of the device’s active alarm.
■ Critical
■ Major
■ Minor
■ Warning
■ Indeterminate
■ Clear

Administration Status

Indicates the status of the device’s administration
■ Locked
■ Unlocked

Connection Status

Indicates the status of the device’s SNMP connectivity
■ Connected
■ Not Connected
Voice Quality

Control Status

Indicates the status of the calls control as defined in the QoE Status and Alarm rule for this device
■ Unmonitored
■ Clear
■ Major
■ Critical

Media Status

Indicates the status of the calls media as defined in the QoE Status and Alarm rule for this device
■ Unmonitored
■ Clear
■ Major
■ Critical

Connection Status

Indicates the status of the QoE connection
■ Not Defined – the device never connected for calls sending
■ Connected – device is currently connected and sending calls
■ Not Connected – device was disconnected; possible reasons: time synchronization between device and OVOC server, device was connected but for some reason closed the connection (disabled QoE reporting)

License

Management Status

Indicates the status of the license management
■ Not Defined
■ Managed - device license contains management license
■ Unmanaged - device license does not contain management license

Voice Quality Status

Indicates the status of the voice quality
■ Not Requested – device does not require a Voice Quality License
■ Managed – device requires and receives a Voice Quality License from the OVOC server
■ Unmanaged – device requires a Voice Quality license but the OVOC server can’t assign a license for this device

OVOC License Status

Indicates the status of the OVOC license
■ Unmanaged
■ If License Pool is configured (same status as the status in the Fixed License Pool table)
■ If Floating License is configured (same status as the status in the Floating License table)