Overview

AudioCodes empowers service providers worldwide with scalable, secure and certified voice infrastructure. Operating in over 100 countries, our solutions support multi-UCaaS environments, enabling seamless delivery of voice services across platforms like Microsoft Teams, Cisco Webex and Zoom Phone.

Our voice solution for service providers are powered by the AudioCodes Live Platform, a multi-tenant, white-label SaaS solution. Live Platform is designed to simplify UCaaS onboarding, automate service delivery and reduce operational costs, while enabling rapid time-to-revenue and enabling new revenue streams with innovative, voice AI-enhanced services.

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Certified Multi-UCaaS Voice Connectivity: AudioCodes Live Platform simplifies and accelerates certified voice enablement for the world’s leading UCaaS platforms, including Microsoft Teams, Webex Calling and Zoom Phone. Accelerating Qualification for UCaaS PSTN Services with rapid customer onboarding, provisioning automation and lifecycle management tools, AudioCodes Live Platform enables service providers to simplify the process of becoming a certified provider of PSTN connectivity for Teams, Webex and Zoom:

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Multi-UCaaS for Service Providers: Expand your service portfolio and increase margins with new revenue streams: AudioCodes Live Platform enables partners to simplify and expedite their UC service delivery and customer onboarding using advanced automation and management tools. It supports seamless PSTN connectivity for Microsoft Teams (Direct Routing and Operator Connect), as well as other UCaaS platforms such as Zoom and Cisco Webex. Thanks to the platform’s innovative field-proven technology, partners can effortlessly deliver value-added services for UC platforms, such as voice calling, contact center, recording, conversational AI and device as a service. By leveraging AudioCodes’ voice expertise, automation tools and Azure cloud infrastructure, partners are able to streamline their operations, increase their margins and enhance their customers’ and employees’ experience.

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Approved for Microsoft Operator Connect Accelerator: AudioCodes Live Platform is a one-stop-shop for all the necessary services to become a Microsoft Operator Connect partner. It includes Operator Connect API integration, operator verification, a multi-tenant onboarding portal, an end-user management portal, analytics, and 24/7 support via AudioCodes NOC. Service providers for whom becoming an Operator Connect partner in their own right is not an option can still offer Operator Connect services by leveraging AudioCodes’ status as a certified Operator Connect partner. Using the SaaS-based AudioCodes Live Platform, these providers can benefit from simplified setup, backed by trusted infrastructure and Microsoft assurance.

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SaaS Solution Empowers Service Providers: Offer your business customers a seamless migration to Microsoft Teams voice. AudioCodes Live Platform includes all the necessary services for Operator Connect and Direct Routing, allowing service providers to reduce their initial investment. AudioCodes SBCs are certified for Microsoft Operator Connect and Direct Routing, and are an integral part of Live Platform. It enables Microsoft Teams customers to easily connect to a service provider’s PSTN or SIP trunk, and offer Operator Connect.

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Quick Route to Build a White-Label, Multi-Tenant Service: AudioCodes Live Platform enables service providers to offer their business customers a rapid and cost-effective migration to Microsoft Teams and empowers service providers to onboard their business customers to Microsoft Operator Connect quickly and efficiently.

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Certified SaaS solution for Zoom Phone Provider Exchange: AudioCodes Live Platform is a white-label, multi-tenant SaaS solution that enables service providers to rapidly onboard their customers to Zoom Phone Bring Your Own Carrier (BYOC). The service accelerates the integration and onboarding of new service providers and enables them to become Zoom Phone Provider Exchange partners.

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Cisco Webex Cloud Connect Enablement: Become a Cisco Webex Certified Calling Provider the Easy Way: AudioCodes Live Platform is a white-label, multi-tenant SaaS solution that enables service providers to rapidly onboard their customers to Webex Calling. Live Platform accelerates the integration and onboarding of new service providers and enables them to become certified Webex Calling partners. Live Platform is a one-stop shop for all the services you need to streamline the process of becoming a Cisco-certified provider of Webex Cloud Connect, Webex Local Gateway, Webex Mobile Go (Roadmap) BYOD.