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Live Platform for Service Providers User's Manual
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Overview
Live Platform Operation Center Portal
Viewing Software Versions
Voice Calling
Microsoft Teams Direct Routing
Microsoft Operator Connect
OperatorConnect
Day Two Management using the Multitenant Portal
Day Two Management using the Service Portal
Operator Connect M365 User Management
Create Application Registration using the Invitation wizard
Upgrading to OC Essentials Plus or OC Pro
OC Essentials Plus
Getting Started with Operator Connect Essentials Plus
User Management
Binding Templates to Security
Configuration
Microsoft 365 Settings
Adding Operator Connect SIP Connections
Location-Based Routing
Monitoring
OC Pro
Operator Connect Service User Permissions
REST API Interface
Troubleshooting
Webex Cloud Connect
Zoom Provider Exchange
Live UC
Contact Center
Interactions and Meetings Recordings
Applications
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Configuration
This section describes the actions that can be performed in the Configuration menu.
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