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Live Platform for Service Providers User's Manual
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Overview
Live Platform Operation Center Portal
Viewing Software Versions
Voice Calling
Microsoft Teams Direct Routing
Microsoft Operator Connect
OperatorConnect
Day Two Management using the Multitenant Portal
Opening UMP Page
View Multitenant portal Software version
Tenants Global View
Open Qualify Leads Page
Operator Connect Essential Service
oc-number-management-page-open
Manage Calling Profiles
Monitoring
Managing Alarms
Queued Tasks
Operator Connect Management
OC Sync Tasks
Jobs Monitor
Operator Connect Settings
Service Management
Configuration
Day Two Management using the Service Portal
Operator Connect Service User Permissions
REST API Interface
Troubleshooting
Webex Cloud Connect
Zoom Provider Exchange
Live UC
Contact Center
Interactions and Meetings Recordings
Applications
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Operator Connect Management
This section describes the Operator Connect maintenance and monitoring actions.
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