Operator Connect Resource Folders
The following table describes the available resource entities according to tier level privileges.
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Live Cloud Service Provider level |
Customer/ lead level |
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Service provider credentials for Microsoft Operator Connect |
customer/lead identification and contact info |
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List of customer leads and licensed customers and customer licensing information |
civic addresses and locations |
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Calling profiles and trunks |
acquired OC Numbers |
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Script templates |
jobs for upload and release of OC numbers |
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SBC devices |
onlinePstnGateways |
The following table describes the available Endpoint requests for the Operator Connect REST API.
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Resource Group |
Endpoint |
Description |
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Lead Management |
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Enables the license for an Operator Connect customer lead, once they have been successfully connected to Microsoft 365. |
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Retrieves the details of a specific Operator Connect lead. |
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Retrieves all Operator Connect leads for a specific Live Cloud Service Provider operator tenant. |
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Channel Management |
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Attach a Consentless lead to a channel. |
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Remove a lead that is attached to a channel. |
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Dial Plans |
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Retrieves a dial plan for a specific customer location. | ||||||
| Modifies the content of a specific dial plan. | |||||||
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Deletes a specific dial plan. |
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License Management |
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Validate the Tenant Id of the customer before applying Live Platform license. |
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Create new service from lead by applying OC Essential Live Platform license. |
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Upgrade OC Essentials licensed service to OC Essentials Plus or OC Pro. |
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Retrieve the details of the license factor data for the tenant service. |
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Customer Management |
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Retrieves a list of services for the Live Platform instance. |
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Get Customers Brief Details (V2) |
Retrieves a list of customer for the Live Platform instance. |
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Retrieves the details of a specific service. |
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Deletes an existing service. |
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Number Management |
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Retrieves a list of the SBC devices that are mapped to Calling Profiles. |
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Microsoft Operator Connect Calling Profiles |
Retrieves a list of the Microsoft Operator Connect Calling Profiles available for the Live Cloud instance. |
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Validate number. |
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Uploads a list of phone numbers to a customer. |
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Releases a list of numbers from a customer. |
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Retrieves the numbers that are assigned to a specific customer. |
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Unassign numbers from customer (numbers assigned in the Customer Teams admin center). |
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SIP Connection Management |
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Retrieves a specific SIP Connection (Site Location). |
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Adds a SIP Connection for the service. You add an initial SIP Connection when creating the service. You can then add additional sites and provision SBC prefixes for the users at these sites. |
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Modifies an existing SIP Connection. |
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Deletes an existing SIP Connection. |
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User Management |
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Get List of End Users and their M365 Teams Phone System Attributes |
Retrieves a list of M365 users for the service. |
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Updates an individual M365 user. |
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Retrieves a list of licensed users for the tenant service. |
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Retrieves a list of available user licenses for the tenant service. |
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Provision end user Microsoft 365 attributes. |
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Add a Subscriber email for an M365 user. |
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Dial Plans |
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Retrieves all dial plans for a specific location. |
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Allows you to add or remove phone numbers in a specific dial plan for a specific site location. |
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Deletes an existing dial plan. |
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Task Status |
Retrieves the status of actions performed such as adding numbers. |
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