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Live Platform Guide for Professional Services
Notice
Overview
Live Platform Installation
Upgrading UMP 365
Setup Live Platform Server
Operation Center Portal Setup
Operation Center Portal
Microsoft Teams Direct Routing
Microsoft Operator Connect
Hybrid Entities
Live CX
Zoom Phone Provider Exchange
Device Manager
Introducing Live Platform Device Manager
Using Device Manager
Before Connecting Endpoints to the Network
Onboarding Service and Connecting Endpoints to the Network
Day 2 Management
Open Management Page
Editing Device Manager Service
Disabling Device Manager Service
Attaching Device Manager Service to Customer
Managing Users and Devices
Maintaining Users_1
Managing Multiple Users
Maintaining Multiple Devices
Adding Users & Devices in Generic SIP Environments
Import Configuration
Export Configuration
Importing the csv File
Exporting System User to zip
Managing SIP Gateways
Monitoring Alarms
Managing Profiles
Managing Services
Managing Firmware and Configuration Files
Monitoring & Maintaining Meeting Rooms
Enabling Calls to Emergency Numbers
Troubleshooting
Configuring Third-Party Vendor Devices
Meeting Insights
Interaction Insights
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Export Configuration
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