Configuring Service Provider Global License Settings
The following settings are configured globally for the Direct Routing or Operator Connect license service for the Live Platform Service Provider instance:
| ■ | Threshold to trigger UMP Customer License threshold alarm and a Grace interval to determine license exceed limits. |
| ■ | Global License Factors used as part of the aggregated license calculation for service billing. This configuration impacts all services deployed under the managed Service Provider tenant |
| 1. | In the Multitenant Navigation pane, select (Configuration > UMP > License). |
| 2. | Configure the following UMP Customer License Settings: |
| ● | Warning Limit: Defines the percentage threshold for the number of globally licensed users for all customers on the managed UMP deployment. When the threshold is reached, a warning alarm is raised User License Threshold alarm). For example, if there are 10,000 allocated licensed users on the deployment instance (as shown in the figure above) then the alarm is raised when 9,000 users are reached. The user is calculated as licensed if a feature has been configured for a specific user. For example, "Enterprise Voice" has been enabled for the user. |
| ● | Grace Interval: Defines the percentage number of user licenses remaining active for a limited time period when the total number of allocated licenses has expired. The amount of allocated temporary licenses is calculated as percentage of the total license allocation. For example, if there are 10,000 allocated user licenses on the deployment instance and the Grace time is set to 10% then 1000 temporary licenses are allocated. |
| 3. | Configure License Factors (Global): Determines which of the license factors described in the table below are used in the calculation of the aggregated license usage count for each service deployed under the managed Service Provider tenant. You can alternatively overwrite this configuration for each individual service (see Customizing Global License Factors for Hosted Essentials Service and Customizing Global License Factors for Hosted Essentials Plus and Pro Services). |
|
License Factor |
Description |
Priority |
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|---|---|---|---|---|---|---|---|---|
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*Managed Users-By LifeCycle Management |
Total number of users belonging to a Security Group that is assigned to a configured LifeCycle Management Template whose users do not comply with all the conditions of the Managed Users-Direct Routing factor described above. |
3 | ||||||
|
*Managed Users-By User Interface |
Total number of users whose M365 properties have been updated manually under the following conditions:
|
4 | ||||||
|
*Managed Service Numbers |
Total numbers that are have been globally uploaded to the tenant (not assigned to individual users) in the Manage SBC Prefixes page that have a dial plan tag that is different to the dial plan tag of the configured SIP connections (see Load DIDs to Managed Service). These numbers may be typically Service numbers such as those configured for Fax IVR or Emergency numbers. |
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| 4. | Click Apply License Settings to update changes. |