Verify Specific LC Customer Details
The Verify Specific LC Customer Details request retrieves the details of a specific Live Platform customer.
URI
{{baseUrl}}api/ovoc/v1/topology/customers/{id:int}
HTTP Method
PUT
Request Parameters
|
Parameter |
Type |
Description |
|---|---|---|
|
{id:int} |
long |
Customer Id |
Example Response
{
"definedAt": "2025-08-14T08:16:18.736+0000",
"iamAccountId": "243add59-40e3-4cba-b69e-c9bcb2850ff2",
"fullName": null,
"description": "Brad984",
"services": {
"LIVE_CX": {
"meteringTag": ""
},
"WEBEX_CLOUD_CONNECT": {
"meteringTag": ""
},
"MI_REGIONAL": {
"meteringTag": ""
},
"GENERIC": {
"meteringTag": ""
},
"STNG_REGIONAL": {
"meteringTag": ""
},
"OC": {
"meteringTag": ""
},
"ZOOM": {
"meteringTag": ""
},
"DM": {
"meteringTag": ""
},
"LTC": {
"meteringTag": ""
},
"HYBRID_ENTITIES": {
"meteringTag": ""
},
"VOCA": {
"meteringTag": ""
}
},
"applicationsStatus": {
"management": {
"managementStatus": "ERROR"
},
"voiceQuality": {
"teamsVoiceQualityJson": {
"vqControlStatus": "UNMONITORED",
"vqMediaStatus": "UNMONITORED",
"voiceQualityStatus": "UNMONITORED"
},
"voiceQualityStatus": "UNMONITORED",
"alertRuleVoiceQualityStatus": "UNMONITORED",
"sbcVoiceQualityJson": {
"vqControlStatus": "UNMONITORED",
"vqMediaStatus": "UNMONITORED",
"voiceQualityStatus": "UNMONITORED"
}
}
},
"adGroupId": null,
"url": "/ovoc/v1/topology/lcCustomers/85844",
"msTenantId": "56056a77-07a5-43a7-bb1b-3d6f3c8e2b07",
"attachedServices": [
97674
],
"name": "Brad984",
"tenantId": 1,
"id": 85844,
"logoId": 924,
"channelId": 52262,
"contacts": {
"secondaryEmail": null,
"phone": null,
"generalInfo": null,
"email": null,
"secondaryPhone": null
},
"status": "ERROR"
}HTTP Responses
| ■ | 200 OK |
|
Parameter |
Type |
Description |
|||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
definedAt |
string($date-time) |
Date and time of the creation of the customer entity in Live Platform Operation Center. |
|||||||||||||||||||||
|
iamAccountId |
string |
IAM account number of the customer in Live Platform Operation Center. |
|||||||||||||||||||||
|
fullName |
string |
The Full name of the customer. |
|||||||||||||||||||||
|
description |
string |
Brief text description of the entity. |
|||||||||||||||||||||
|
services |
dictionary |
List of supported services. |
|||||||||||||||||||||
|
service name |
string |
Live Platform service type |
|||||||||||||||||||||
|
meteringTag |
string |
The Metering tag that is applied to the customer entity. |
|||||||||||||||||||||
|
applicationsStatus |
dictionary |
|
|||||||||||||||||||||
|
management |
dictionary |
managementStatus |
|||||||||||||||||||||
|
managementStatus |
string |
Statuses for the Live Platform Portal Management entity:
|
|||||||||||||||||||||
|
voiceQuality |
dictionary |
|
|||||||||||||||||||||
|
adGroupId |
string |
|
|||||||||||||||||||||
|
url |
string |
Rest URL for retrieving information on the customer. /ovoc/v1/topology/lcCustomers/<customerId> |
|||||||||||||||||||||
|
msTenantId |
string |
Microsoft Entra Tenant ID of the customer. |
|||||||||||||||||||||
|
attachedServices |
|
IDs of the services that are attached to the customer. |
|||||||||||||||||||||
|
name |
string |
Customer name. |
|||||||||||||||||||||
|
tenantId |
long |
|
|||||||||||||||||||||
|
id |
long (node_id sequence) |
Id of the customer |
|||||||||||||||||||||
|
logoId |
long |
Id of the logo attached to the customer |
|||||||||||||||||||||
|
channelId |
Integer |
Id of the attached channel |
|||||||||||||||||||||
|
contacts |
dictionary |
Contact details of the customer:
|
|||||||||||||||||||||
|
secondaryEmail |
string |
Customer Secondary email address. |
|||||||||||||||||||||
|
phone |
string |
Customer phone number. |
|||||||||||||||||||||
|
generalInfo |
string |
|
|||||||||||||||||||||
|
|
string |
Customer email address. |
|||||||||||||||||||||
|
secondaryPhone |
string |
Customer Secondary phone number. |
|||||||||||||||||||||
|
status |
string |
Management status of the customer:
|