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Live Platform Guide for Professional Services
Notice
Overview
Live Platform Installation
Upgrading UMP 365
Setup Live Platform Server
Operation Center Portal Setup
Operation Center Portal
Microsoft Teams Direct Routing
FullyAutomaticDNSProvisioning
Setup UMP 365
Onboarding Direct Routing Services
Day Two Management using the Multitenant Portal
Day Two Management using the Service Portal
Direct Routing Service User Permissions
REST API Interface
System Setup Requirements
Deploy REST API Application
Establish REST API client-Live Cloud Server Connection
Format of Request Description
Add Channel
Retrieve Preliminary Data
Direct Routing Resources Folders
Appendix
Troubleshooting
SQL Server Configuration
AudioCodes SfB2Teams Migration Tool
Microsoft Operator Connect
Hybrid Entities
Live CX
Zoom Phone Provider Exchange
Device Manager
Meeting Insights
Interaction Insights
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System Setup Requirements
Before connecting to the REST API, ensure the following:
■
The server is started (IIS is started).
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