Import IP-PBX Users

You can import a file containing a list of IP-PBX users to add to your M365 tenant. The users must be configured in comma-separated value (CSV) or txt file format. You can create the file using any standard text-based editor such as Notepad, or alternatively a CSV-based program such as Microsoft Excel. The file can have any filename extension (e.g., .csv or .txt). The import action updates the GW User Information table on the SBC device.

This feature is available for Hosted Pro licenses only.
The imported file overwrites the existing IP-PBX user list.
To import PBX users:
1. In the Service portal Navigation pane, select Configuration > Site Locations.

Graphical user interface, text, application

Description automatically generated

2. Click Import Pbx Users.
3. From the Select IP PBX drop-down list, select an IP-PBX to apply.

4. Click the Browse button adjacent to the Import PBX Users from CSV link. Click Download CSV Example format to download an example CSV template file including the correct syntax. See example below.
Copy
Email,E164,PbxExtension,LocalUserName,RegisteringUserName,RegisteringPassword,OnlineVoiceRoutingPolicy
AlexW@M365x289401.OnMicrosoft.com,191912,222,anca1,anca2,***,Unrestricted
rani@audio-codes.biz,34000,rani,rani,****,,
bradb@audio-codes.biz,40736376,9898,Bradb,Bradb,*****,

Once imported, the list of users are displayed in the PBX User List.