Before Upgrading UMP-365

The following validations are performed automatically by wyUpdate:

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Verifies whether new patch updates are available for installation and if so, downloads them (to a temporary folder) and installs them.

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Verifies whether the UMP-365 version requires a version upgrade. For example, from Version 8.0.400.25 to Version 8.0.400.64.

In addition, before upgrading, verify the following:

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Ensure that the SBC and OVOC versions are compatible with the UMP-365 version. See Release Notes for more information.

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Ensure ports HTTP/HTTPS ports are open on the Enterprise firewall (see Configure Firewall).

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Ensure all databases are backed up before removing the SQL server, so that they can be correctly restored (see Backing up UMP-365 – Disk Snapshot).

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Ensure the Authentication Status menu has been populated with the Azure Application Registration credentials (see Authentication Status):

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For LiveCloud and LiveExpress setups, the credentials are provided by Live Platform.

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Connection to the customers' M365 platform must be performed using Token authentication instead of by username and password. This requirement is in accordance with stricter Microsoft security policies. Before upgrading, compile a list of all customers who are currently authenticated using username and password authentication. See Compiling List of Password Authenticated Customers. Once upgraded, it is recommended to then upgrade to the Application Registration authentication method. Before performing this action, you should likewise compile a list of Token authenticated customers (see Compiling a list of Token Authenticated Connections).

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Stop processes prior to running the wyUpdate (see Stop wyUpdate Processes).

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Install SSL certificates on the UMP Windows server for securing the HTTPS connection with Microsoft Azure. See Installing SSL Certificates on UMP Windows Server.

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When using a Backend SQL server, create the following directory on the SQL server:

c:/acs/dbbackup/

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Ensure all folders and all log files are closed in the C:\acs\ & C:\acs\tenants\ folders as the wyUpdate and SysAdminCustomerUpgrade access these folders and create backups. If the folders/files are open or in use, the upgrade process is interrupted.

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Ensure that there are no replication processes currently being executed (see Monitoring M365 Replication Actions Queue). Wait until all replication processes have completed.

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Open an RDP connection to the UMP server Windows Server where the UMP is installed using the UMP service account created in Creating UMP Service Account, navigate to the C:\acs\ root directory folder and run wyupdate.exe as shown in the screen below.

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Run the wyUpdate as administrator using one of the administrator users defined in the UmpAdmins group. For more information, see "Create UMP Service Account" in User Management Pack 365 Administrator and Installation Manual.

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See Additional SysAdmin Verifications for additional verifications.