Configuring Operator Authentication with SAML
The OVOC supports Security Assertion Markup Language (SAML) based authentication of a carrier's operators who are managing an enterprise customer using Azure AD and who need to get a consolidated view of the quality statistics of that enterprise customer's users calls.
SAML is an XML-based open-standard allowing operator identity data to pass between an identity provider (IdP) and a service provider (SP). The IdP performs operator authentication and passes the operator's identity and authorization level to the SP; the SP trusts the IdP and authorizes operator access.
| ➢ | To configure authentication of OVOC operators with SAML: |
| 1. | Open the SAML Configuration page (System > Administration > Security > SAML). |
SAML Configuration
| 2. | Configure the settings using the following table as reference. |
SAML Configuration
|
Parameter |
Description |
|---|---|
| Identity Provider Name | Enter the name of the IdP. |
| Description | Enter a description of the IdP. |
| Is Identity Provider Enabled | Select the check box to enable IdP. |
|
Identity Provider URL |
Enter the URL of the IdP. |
|
Identity Provider Certificate File ID |
From the drop-down list, select the ID of the IdP's Certificate File. |
|
Operator Type |
Enter the Operator Type. |
|
Operator Security Level |
Enter the Security Level of the operator. |
|
Tenants List |
List the tenants allocated to the operator. |
|
Tenants Links List |
List the links of the tenants allocated to the operator. |
|
Endpoint Group User |
Enter the TBD |
|
Default Security Level |
Enter the default Security Level configured for the operator. |
| 3. | Click Submit. |