Connecting sipgate Trunking to Live Hub

This section describes how to connect sipgate trunking to the Live Hub.

If you are using the sipgate basic service, see Connecting sipgate basic to Live Hub.

To connect sipgate trunking to AudioCodes Live Hub platform complete the following steps:

  1. Create sipgate trunk and attach phone numbers to it.

  2. Create SIP Connection in Live Hub.

Create sipgate Trunk and Attach Phone Numbers to It

This step creates a sipgate trunk (Trunking-Vertrag) and attaches the phone numbers to it.

  1. Log in to the sipgate portal (https://sipgate.de) as a user with Admin privileges.

  2. In the navigation panel, select Trunks.

  3. Click the relevant entry, or use the Product buchen button, to order a new trunk.

  4. Click + Rufnummer to assign the required amount of phone numbers to this trunk.

    1. In the “Bezeichnung” field, enter a name for this trunk.

    2. Use the drop-down list and select a number as “Fallback-Absenderrufnummer”. This will be used as a default number for outgoing calls from this trunk.

    3. Note the SIP-ID and SIP-Password.

    Create SIP Connection in Live Hub

    This step creates a SIP Connection in the Live Hub that represents your sipgate trunking account.

    1. Log in to your Live Hub.

    2. In the navigation menu, select SIP Connections, and then click the Add new SIP connection button to add a new SIP Connection.

    3. Click the GENERAL tab:

      1. In the GENERAL section:

        • For ‘Name’, enter the unique SIP Connection name (e.g., sipgate).

        • For ‘Provider Type’, select SIP Trunk.

        • For ‘Provider’, select sipgate SIP Trunk.

      1. In the REGISTRATION AND AUTHENTICATION section:

        • For ‘Registration’, select Enabled.

        • For ‘Contact name’, enter the <SIP-ID> as displayed in your sipgate trunk configuration screen.

        • For ‘Credentials’, enter the <SIP-ID> and <SIP-password> as displayed in your sipgate trunk configuration screen.

    1. Click the INCOMING tab:

      1. Check FQDN (Request-URI).

    1. Click the OUTGOING tab:

      1. In the GENERAL section:

        • For ‘SIP Server Hostname’, enter "sipconnect.sipgate.de".

      2. In the ADDRESSES section:

        • Click Add to create a new entry.

          • For ‘ADDRESS’, enter "sipconnect.sipgate.de".

          • For ‘PORT’, enter "5060".

          • For ‘PROTOCOL’, select UDP.

    1. Click Create to create a new SIP Connection.