Connecting Telnyx SIP Trunking to Live Hub

This section describes how to connect Telnyx SIP Trunk to the Live Hub.

To connect Telnyx SIP Trunking to AudioCodes Live Hub platform complete the following steps:

1. Create an Outbound Voice Profile in Telnyx Account.

2. Create SIP Connection in Telnyx Account.

3. Assign Phone Number to the SIP Connection in Telnyx Account.

4. Create SIP Connection in Live Hub.

Create an Outbound Voice Profile in Telnyx Account

The following procedure describes how to create an Outbound Voice Profile in the Telnyx account.

1. Log in to the Telnyx portal (https://portal.telnyx.com) as a user with Admin privileges.

2. In the navigation panel, from the 'Voice' drop-down list, select Outbound Voice Profiles.

3. Click Add New Profile.

   1. For ‘Name’, enter the name of your profile (e.g., Live Hub).

   2. Configure the following parameters according to your connection usage:

      • ‘Billing Method’

      • ‘Available Regions and Countries’

   3. Click Save.

Create SIP Connection in Telnyx Account

The following procedure describes how to create a SIP Connection that represents AudioCodes Live Hub platform in the Telnyx account.

1. In the Telnyx portal’s navigation panel, from the 'Voice' drop-down list, select SIP Connections.

2. Click Add SIP Connection.

   1. For ‘Name’, enter the name of your SIP Connection (e.g., Live Hub).

   2. Click Create SIP Connections.

   3. For ‘SIP Connection Type’, select Credentials.

   4. A <Username> and <password> will be generated automatically. Copy them for future use (during Live Hub platform SIP Connection configuration).

   5. For ‘Outbound Voice Profile’, select the outbound voice profile created in the previous step.

   6. Click Save & Finish Editing.

3. Select the created SIP Connection and click Inbound Options.

   1. For ‘Number Format (DNIS)’, select +E.164.

   2. For ‘Number Format (ANI)’, select +E.164.

   3. In ‘Expert Settings’:

      • For ‘Encrypted Media, select SRTP.

      • For ‘Offered Audio/Video Codecs’, select G711U, G711A and G729 codecs.

   4. Click Done Editing.

Assign Phone Number to the SIP Connection in Telnyx Account

The following procedure describes how to assign a phone number, which will be used as the AudioCodes Live Hub access number in the Telnyx account.

1. In the Telnyx portal’s navigation panel, from the 'Numbers' drop-down list, select My Numbers.

2. Find the number you want to use to access AudioCodes Live Hub. You can use any existing number or purchase a new number (by clicking the Search & Buy Numbers tab above).

3. In the 'SIP Connection' field of the selected number, select a SIP Connection (created in the previous step), and then apply your changes.

Create SIP Connection in Live Hub

The following procedure describes how to create a SIP Connection in the Live Hub that represents your Telnyx SIP Trunking account.

1. Log in to your Live Hub.

2. In the navigation menu, select SIP Connections, and then click the Add New SIP Connection button.

3. Click the GENERAL tab:

   1. In the GENERAL section:

      • For ‘Name’, enter the unique SIP Connection name (e.g., Telnyx).

      • For ‘Provider Type’, select SIP Trunk.

      • For ‘Provider’, select Telnyx SIP Trunk.

   2. In the SECURITY section:

      • For ‘Encryption’, select Enabled.

   3. In the REGISTRATION AND AUTHENTICATION section:

      • For ‘Registration’, select Enabled.

      • For ‘Contact name’, enter the <username> generated during the creation of your Telnyx SIP Connection.

      • For ‘Credentials’, enter the <username> and <password> during the creation of your Telnyx SIP Connection.

4. Click the INCOMING tab, and then make sure that 'FQDN' and 'Source IP Address' check boxes are selected.

5. Click the OUTGOING tab:

   1. In the ADDRESSES section:

      • Click Add to create a new entry.

        • For ‘ADDRESS’, enter "sip.telnyx.com".

        • For ‘PORT’, enter "5061".

        • For ‘PROTOCOL’, select TLS.

6. Click Create to create a new SIP Connection.