sipgate trunking

This guide connects the sipgate trunking service to Live Hub. If you use the sipgate basic service instead, see sipgate basic.

Complete the following steps:

  1. Create a sipgate trunk and attach phone numbers to it.
  2. Create a SIP connection in Live Hub.

Create a sipgate trunk and attach phone numbers to it

To create a sipgate trunk (Trunking-Vertrag) and attach the phone numbers to it:

  1. Log in to the sipgate portal as a user with Admin privileges.

  2. In the navigation panel, select Trunks.

  3. Click the relevant entry, or click Product buchen, to order a new trunk.

  4. Click + Rufnummer to assign the required number of phone numbers to this trunk.

    1. In the 'Bezeichnung' field, enter a name for this trunk.
    2. From the drop-down list, select a number as the 'Fallback-Absenderrufnummer'. This number is the default for outgoing calls from this trunk.
    3. Note the 'SIP-ID' and 'SIP-Password'.

Create a SIP connection in Live Hub

To create the SIP connection that represents your sipgate trunking account:

  1. Log in to Live Hub.

  2. In the Navigation pane, select SIP connections, and then click Add new SIP connection.

  3. Select the General tab:

    1. Under General:

      • In the 'Name' field, enter a unique SIP connection name (for example, sipgate).
      • From the 'Provider type' drop-down list, select SIP Trunk.
      • From the 'Provider' drop-down list, select sipgate SIP Trunk.
    2. Under Registration and authentication:

      • From the 'Registration' drop-down list, select Enabled.
      • In the 'Contact name' field, enter the {sipId} shown on your sipgate trunk configuration screen.
      • Under Credentials, enter the {sipId} and {sipPassword} shown on your sipgate trunk configuration screen.
  4. Select the Incoming tab:

    1. Select the 'FQDN (Request-URI)' check box.
  5. Select the Outgoing tab:

    1. Under General:

      • In the 'SIP server hostname' field, enter sipconnect.sipgate.de.
    2. Under Addresses:

      • Click Add to create a new entry.

        • In the 'ADDRESS' field, enter sipconnect.sipgate.de.

        • In the 'PORT' field, enter 5060.

        • In the 'PROTOCOL' field, select UDP.

  6. Click Create.