Predefined Policies

The table below lists the predefined Policies for Live Hub. To view which Policies are assigned to which User Groups, see Predefined User Groups.

Predefined Policy

Roles

Permission to ...

Configuration Administrator

livehub/bots/*

Read-write in the ‘Bot connections' and ‘Speech services’ pages

livehub/numbers/*

Read-write in the ‘Phone numbers‘ page

livehub/sipConnections/*

Read-write in the ‘SIP connections‘ page

livehub/teams/*

Read-write in the ‘Teams‘ page

livehub/routingRules/*

Read-write in the 'Routing' page

livehub/calls/*

Read-write in the ‘Call history‘ page

livehub/settings/*

livehub/accounts/delete

Read-write in the ‘Settings‘ page

livehub/accounts/create

Read-write in the ‘Create new account‘ page

livehub/alarms/read

Read-only in the 'Active Alarms' and 'Alarms History' pages

livehub/alarms/thresholds/*

Read-write alarm thresholds in the 'Thresholds' page

livehub/statistics/read

Read-only statistics in the 'Statistics' page

livehub/campaigns/*

Read-write campaigns (outbound call automation) in the 'Outbound call automation' page

livehub/voiceTranslation/*

Read-write voice translation in the 'Real Time Voice Translation' page

livehub/aiFramework/*

Read-write AI agents in the AI Agents pages

Configuration Viewer

livehub/bots/read

Read-only in the ‘Bot connections’ and ‘Speech services’ pages.

livehub/numbers/read

Read-only in the ‘Phone numbers’ page

livehub/sipConnections/read

Read-only in the ‘SIP connections’ page

livehub/teams/read

Read-only in the ‘Teams’ page

livehub/routingRules/read

Read-only in the ‘Routing’ page

livehub/calls/read

Read-only in the ‘Calls’ page

livehub/settings/read

Read-only in the ‘Settings’ page

livehub/statistics/read

Read-only in the 'Statistics' page

livehub/campaigns/read

Read-only campaigns (outbound call automation) in the 'Outbound call automation' page

livehub/voiceTranslation/read

Read-only voice translation in the 'Real Time Voice Translation' page

livehub/alarms/read

Read-only in the 'Active Alarms' and 'Alarms history' pages

livehub/alarms/thresholds/read

Read-only alarm thresholds in the 'Thresholds' page

livehub/aiFramework/read

Read-only AI agents in the AI Agents pages

Call Data Manager

livehub/calls/*

Read-only in the ‘Calls’ page

livehub/callTranscript/*

Read-only in the ‘Transcript’ page

livehub/callRecording/*

Read-only in the ‘Recording’ page

Billing Administrator

livehub/accounts/actions/addCredit

Read-write in the ‘Billing’ page

Billing Viewer

Read-only in the ‘Billing’ page

Call Control

 

livehub/bots/actions/dialout

Initiates calls using REST API

livehub/sipConnections/actions/generateCode

Allows generation of an authentication code for a SIP Connection created for click-to-call functionality

Account Manager

AA/MANAGE_ACCOUNTS

Allows management of users through the IAM functionality (assign users and API clients to User Groups, and create API keys)

AA/MANAGE_APPLICATIONS

AA/MANAGE_IDENTITIES

AA/MANAGE_PREDEFINED_USER_GROUPS