Dashboard

The Dashboard page lets you quickly identify the following:

which phones in the network are registered
which phones in the network are non-registered
# of registered and non-registered phones (in terms of SIP/Teams registration)
MAC and IP address of each listed phone
the time the information was reported
the firmware version

The table below describes the components in the Dashboard.

Component

Description

Alarm Notifications

Click the bell located in the upper right corner of the Dashboard to display a list of active alarm notifications for managed endpoints. Click View All to view entire list. Click each alarm segment to drill down to a list of alarms for the selected segment (see Monitoring Alarms).

'DEVICE MANAGER PRO' summary pane

Displays the device count by registration status.

Indicates the number of devices running the version stated above it.

Indicates the number of registered devices.

Click to quickly access the Devices Status page displaying registered devices.

Indicates the number of unregistered devices.

Click to quickly access the Devices Status page displaying unregistered devices.

Indicates the number of disconnected devices.

Click to quickly access the Devices Status page displaying disconnected devices.

Statistics pane

Displays breakdowns of the different management entities. Position your cursor over each segment to view details. Click a segment for context-sensitive drill-down to the Devices Status page for the selected entity. The following pie-charts are displayed:

Pie chart showing the number of devices per model type that are registered. Hover over a segment of the pie to view the device type name and the number of devices registered under it. Click a segment of the pie to open the Devices Status page displaying that device type and the devices registered under it.

Pie chart showing the number of devices per firmware version that are registered. Hover over a segment of the pie to view the firmware version and the number of devices installed for this version. Click a segment of the pie to open the Devices Status page displaying the devices installed with this firmware.

Pie chart showing the number of devices per tenant that are registered. Hover over a segment of the pie to view the tenant's name and the number of devices registered under it. Click a segment of the pie to open the Devices Status page displaying that tenant and the devices registered under it.

Pie chart showing the number of devices per site that are registered. Click a segment of the pie to open the Devices Status page displaying that site and the devices registered under it.

User Login Journal

Displays details of when users login to managed endpoints. The following details are displayed: User; Time; MAC; Model; IP; Firmware. The status column indicates the following:

The device is offline, or not registered , you'll see an icon of a gray tick inside a gray circle, and the 'User' column will be blank. Counted as a Non Registered Device.

The device is disconnected.

The device is registered.

If the device is not registered, you'll view a red triangle enclosing an exclamation mark.

Click this link to open the Device Status page (see here).