System Monitoring and Debugging

From the 'Debugging' page on the RX-PAD, Admin users can perform system monitoring and debugging for troubleshooting purposes.

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To access the 'Debugging' page:

1.

If not already logged in, log in to Device Administration to get admin access (see Logging in to Device Administration).

2.

Navigate to ‘Device Admin Settings’ (see Accessing Device Admin Settings).

3.

Scroll down and tap Debugging.

The 'Debugging' page gives you various options for monitoring performance and debugging issues:

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Monitoring the System Status

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Setting Log Settings for Collecting Logs

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Enabling Remote Logging

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Copying Diagnostic Data to SD Card

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Resetting the System Configuration

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Resetting User Data

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Restarting the Teams App

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Performing Debug Recording

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Controlling Screen Capture

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Controlling Remote Package Capture

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Returning to Previous Version

Additional procedures for device monitoring and troubleshooting are:

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Performing Recovery Operations using the Power Button

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Saving Logs while Device is in Recovery Mode

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Restoring Device Firmware via USB Disk

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Configuring DSCP for QoS