Management

RXV200 bundles are managed using AudioCodes’ On-prem or Live Platform Device Manager, or Microsoft’s Teams admin center (TAC), enabling IT admins to monitor and upgrade the devices from anywhere. Using Device Manager, IT admins can easily monitor and manage all bundled devices from a centralized location. Management includes:

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Monitoring

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Firmware management / upgrade

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Alarm management

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Provisioning of device language, date, and time settings

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Upgrading the MTRA APK

Admins can monitor the status of the device’s software modules from the System State screen (see Monitor the System Status).

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Firmware downgrade is blocked as of version 2.6.280 to prevent a possible race condition (conflict) between Microsoft Teams admin center (TAC) and AudioCodes’ OVOC / Device Manager.

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Downgrading an RXV200 peripheral device to a version older than the built-in release is restricted as of version 2.6.280. Peripheral devices include cameras (RXVCam50, RXVCam360, RXVCam70), audio devices (RX15 or RX40) and RX-PAD.