Configuring PacketSmart Agent for Network Monitoring

You can configure the device to send voice traffic data to BroadSoft’s BroadCloud™ PacketSmart™ solution for monitoring and assessing the network in which the device is deployed. The support is offered by the PacketSmart management agent embedded in the device. The PacketSmart embedded agent allows network operators and service providers to remotely measure and manage network performance at the point of demarcation and simplify the deployment of VoIP networks. By providing real-time monitoring of live traffic, PacketSmart can identify any network issues as they arise that may impact VoIP quality, enabling service providers to address issues prior to customer complaints.

● The PacketSmart feature is a license-based feature and is available only if it is included in the License Key installed on the device. For ordering the feature, please contact the sales representative of your purchased device.
● Before configuring the PacketSmart agent, configure the following:
✔ Correct data and time of the device. It is recommended to use an NTP server to obtain the date and time (see Configuring Automatic Date and Time using SNTP).
✔ IP network interface for communicating with the PacketSmart server. Typically, the OAMP interface is used. To configure IP network interfaces, see Configuring IP Network Interfaces.
✔ IP network interface for the VoIP traffic that you want monitored by PacketSmart.
● For detailed information on setting up the PacketSmart solution, refer to the document Mediant Gateways and SBCs with BroadCloud PacketSmart Configuration Note.

The following procedure describes how to configure PacketSmart through the Web interface. You can also configure it through ini file or CLI (configure system > packetsmart).

➢ To configure the PacketSmart agent:
1. Open the Network Settings page (Setup menu > IP Network tab > Advanced folder > Network Settings).

2. From the 'PacketSmart Agent Mode' drop-down list, select Enable to enable the feature.
3. Configure the remaining parameters, as required. For parameter descriptions, see PacketSmart Parameters.

The following read-only fields are displayed:

● 'ID': Displays the name and serial number of the PacketSmart agent (i.e., the device) on the PacketSmart server.
● 'Platform': Displays the name of the device.
4. Click Submit, and then restart the device with a save-to-flash for your settings to take effect.