Configuring Voice Mail

The Voice Mail Settings page lets you configure voice mail.

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To configure voice mail:

1.

Open the Voice Mail Settings page (Setup menu > Signaling & Media tab > Gateway folder > Voice Mail Settings).

2.

Under the General group, configure the following:

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'Line Transfer Mode' (LineTransferMode): Defines the call transfer method used by the device.

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'Voice Mail Interface' (VoiceMailInterface): Enables the device's Voice Mail feature and defines the communication method between the device and PBX.

3.

Under the Message Waiting Indicator group, configure the digit codes used by the device for relaying message waiting indication information to the PBX:

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'MWI Off Digit Pattern' (MWIOffCode): Defines the digit code indicating no messages waiting for a specific extension.

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'MWI On Digit Pattern' (MWIOnCode): Defines the digit code indicating messages waiting for a specific extension.

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'MWI Suffix Pattern' (MWISuffixCode): Defines the digit code used as a suffix for 'MWI On Digit Pattern' and 'MWI Off Digit Pattern'.

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'MWI Source Number' (MWISourceNumber): Defines the calling party's phone number in the Q.931 MWI Setup message to PSTN.

4.

Under the SMDI group, configure Simplified Message Desk Interface (SMDI):

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'Enable SMDI' (SMDI): Enables SMDI interface on the device.

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'SMDI Timeout' (SMDITimeOut): Defines the time (in msec) that the device waits for an SMDI Call Status message before or after a Setup message is received.

5.

Under the Digit Patterns group, configure the digit patterns used by the PBX to indicate various services:

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'Forward on Busy Digit Pattern Internal' (DigitPatternForwardOnBusy): Defines the digit pattern to indicate 'call forward on busy' when the original call is received from an internal extension.

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'Forward on No Answer Digit Pattern Internal' (DigitPatternForwardOnNoAnswer): Defines the digit pattern to indicate 'call forward on no answer' when the original call is received from an internal extension.

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'Forward on Do Not Disturb Digit Pattern Internal' (DigitPatternForwardOnDND): Defines the digit pattern to indicate 'call forward on do not disturb' when the original call is received from an internal extension.

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'Forward on No Reason Digit Pattern Internal' (DigitPatternForwardNoReason): Defines the digit pattern to indicate 'call forward with no reason' when the original call is received from an internal extension.

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'Forward on Busy Digit Pattern External' (DigitPatternForwardOnBusyExt): Defines the digit pattern to indicate 'call forward on busy' when the original call is received from an external line.

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'Forward on No Answer Digit Pattern External' (DigitPatternForwardOnNoAnswerExt): Defines the digit pattern to indicate 'call forward on no answer' when the original call is received from an external line.

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'Forward on Do Not Disturb Digit Pattern External' (DigitPatternForwardOnDNDExt): Defines the digit pattern to indicate 'call forward on do not disturb' when the original call is received from an external line.

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'Forward on No Reason Digit Pattern External' (DigitPatternForwardNoReasonExt): Defines the digit pattern to indicate 'call forward with no reason' when the original call is received from an external line.

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'Internal Call Digit Pattern' (DigitPatternInternalCall): Defines the digit pattern to indicate an internal call.

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'External Call Digit Pattern' (DigitPatternExternalCall): Defines the digit pattern to indicate an external call.

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'Disconnect Call Digit Pattern' (TelDisconnectCode): Defines a digit pattern that when received from the Tel side indicates the device to disconnect the call.

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'Digit To Ignore Digit Pattern' (DigitPatternDigitToIgnore): Defines a digit pattern that if received as Src (S) or Redirect (R) numbers is ignored and not added to that number.

6.

Click Apply.