Enabling the E9-1-1 Feature

By default, the ELIN device feature for E9-1-1 emergency call handling in a Microsoft Teams / Skype for Business environment is disabled.

To enable ELIN feature for the SBC application:
For the IP Group through which you want to communicate with the public-safety answering point (PSAP), configure the 'SBC PSAP Mode' parameter to Enable. For more information, see Configuring IP Groups.
To enable ELIN feature for the Gateway application:
1. Open the Priority & Emergency page (Setup menu > Signaling & Media tab > SIP Definitions folder > Priority and Emergency).
2. From the 'E911 Gateway' drop-down list (E911Gateway), select NG911 Callback Gateway.

3. Click Apply.