Viewing Device Information

You can view hardware and software information about the device on the Device Information page.

➢ To view device information:
■ Open the Device Information page (Monitor menu > Monitor tab > Summary folder > Device Information).

Device Information Page Description

Parameter

Description
General Info

'MAC Address'

Media access control (MAC) address.

'Serial Number'

Serial number of the CPU. This serial number also appears on the product label that is affixed to the chassis.

'BID'

Board ID, which is a unique number that identifies the device and non-SIP session related logs generated by the device. For more information, see Syslog Message Format.

'UUID'

A universally unique identifier (UUID) that is used for troubleshooting.

'Product Key'

Product Key, which identifies the specific device purchase (and used for communication with AudioCodes, for example, for support and software upgrades). The Product Key also appears on the product label that is affixed to the chassis. For more information, see Viewing the Device's Product Key.

'Device Name'

Numerical identification of the product (device).

'Device Up Time'

Duration that the device has been up and running since the last restart (uptime). The duration is displayed in the following format: dd:hh:mm:ss.ss.

For example, "1d:21h:40m:21s:75.22" means that the device has been running for one day and 21 hours, 40 minutes and 21.22 seconds.

'Device Administrative State'

Administrative status, as performed in Locking and Unlocking the Device.

■ "Unlocked"
■ "Locked"

'Device Operational State'

Operational status:

■ "Disabled"
■ "Enabled"
■ "Error"
■ "Unknown"

'Flash Size'

Size of the non-volatile storage memory (flash), measured in megabytes.

'RAM Size'

Size of the random access memory (RAM), measured in megabytes.

'CPU Model'

CPU model.

'CPU Speed'

Clock speed of the CPU, measured in megahertz (MHz).

Versions

'Version ID'

Software version number.

'DSP Software Version'

DSP software version.

'DSP Software Name'

DSP software name.

Loaded Files

'<File Type> File Name'

Displays installed Auxiliary files (e.g., Dial Plan). You can delete a file, by clicking the corresponding Delete button.

Redundant Info

Note: This group is only displayed if the device is operating in High-Availability (HA) mode.

'Redundant MAC Address'

MAC address of the redundant device.

'Redundant Serial Number'

Serial number of the redundant device.