Creating Core Dump and Debug Files upon Device Crash

For debugging, you can configure the device to create a core dump file and a debug file. These files may assist you in identifying the cause of the crash. The core dump can either be included in or excluded from the debug file, or alternatively, sent separately to a TFTP server. You can then provide the files to AudioCodes support team for troubleshooting.

If the device is operating in the FIPS security mode (see Configuring FIPS Security Mode), core dump file generation is not supported. For enhanced troubleshooting when operating in FIPS mode, please contact your AudioCodes sales representative.