Average Call Duration

Field

Value

Parameter Name

averageCallDuration

Type

Gauge

Calculation Type

Average

Realtime / History

Realtime

Supported Platforms

Mediant 500; Mediant 500L; Mediant 800; Mediant 1000; MP-1288; Mediant 3100; Mediant VE/CE Container

Web Name

Current/Gateway/Call Stats/Global/Average Call Duration

CLI Name

show kpi current gateway callstats global averagecallduration

REST Name

/api/v1/kpi/current/gateway/callStats/global/averageCallDuration

SNMP Name

acKpiGatewayCallStatsCurrentGlobalAverageCallDuration

SNMP OID

1.3.6.1.4.1.5003.15.4.1.1.1.16

Description

Average call duration (ACD, seconds) over 1 min sliding window