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Interaction Insights
Notice
About Interaction Insights
Onboarding
About this Guide
Interactions
Managing Active Calls
My Active Call
Recording Settings
Managing Recording Profiles
Adding Recording Profiles
Modifying Recording Profiles
Viewing Recording Profiles
Synchronizing Recording Profiles
Download and Run Microsoft Script
Disabling Recording Profile
Deleting Recording Profile
Recording Profile-Call Type Configuration Examples
Managing Access Profiles
System Settings
Monitoring
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Viewing Recording Profiles
You can view the settings for an existing Recording profile.
➢
To view a recording profile:
1.
In the Icon pane, click
, and then in the Navigation pane, select
Recording Settings
>
Recording Profiles
.
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