Introduction

This document describes AudioCodes' Syslog Viewer utility. It includes installation, getting started, configuring preferences, and using Syslog Viewer.

Syslog is an event notification protocol that enables a device to send event notification messages across IP networks to event message collectors, also known as Syslog servers.

AudioCodes Session Border Controllers and Media Gateways (hereafter, referred to as device) contain an embedded Syslog client, which can be enabled to generate and send error reports and events to remote Syslog servers.

Syslog messages is a collection of error, warning, and system messages that records every internal operation of the device.

You can use AudioCodes Syslog Viewer for the following main tasks:

■

Collect (record / capture) and display syslog messages sent from AudioCodes devices

■

Analyze the collected syslog messages (using, for example, interactive SIP call flow diagrams)

The implementation of syslog monitoring is illustrated below:

Syslog Monitoring